{"id":1574,"date":"2017-06-13T13:01:16","date_gmt":"2017-06-13T04:01:16","guid":{"rendered":"https:\/\/juicer.cc\/articles\/?p=1574"},"modified":"2020-12-04T11:59:25","modified_gmt":"2020-12-04T02:59:25","slug":"%e9%a1%a7%e5%ae%a2%e6%ba%80%e8%b6%b3%e5%ba%a6%e3%82%92%e6%b8%ac%e3%82%8b%e3%81%9f%e3%81%a3%e3%81%9f%e4%b8%80%e3%81%a4%e3%81%ae%e8%b3%aa%e5%95%8f%e3%80%82nps%e6%a9%9f%e8%83%bd%e3%82%92%e3%83%aa","status":"publish","type":"post","link":"https:\/\/juicer.cc\/articles\/archives\/1574\/","title":{"rendered":"\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u6e2c\u308b\u305f\u3063\u305f\u4e00\u3064\u306e\u8cea\u554f\u3002
NPS®<\/sup>\u6a5f\u80fd\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u307e\u3057\u305f\uff01"},"content":{"rendered":"

Web\u30b5\u30a4\u30c8\u306e\u904b\u55b6\u306b\u304a\u3044\u3066\u3001\u65e2\u5b58\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b<\/strong>\u3053\u3068\u306f\u3001\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u3068\u540c\u3058\u304f\u3089\u3044\u5927\u5207\u3067\u3059\u3002<\/p>\n

\u3067\u306f\u3001\u3069\u3093\u306a\u8cea\u554f\u3092\u3059\u308c\u3070\u3001\u9867\u5ba2\u306e\u672c\u97f3\u304c\u5f15\u304d\u51fa\u305b\u308b\u3067\u3057\u3087\u3046\u304b\uff1f
\n\u3042\u306a\u305f\u306f\u3075\u3060\u3093\u6e80\u8db3\u5ea6\u3092\u30d2\u30a2\u30ea\u30f3\u30b0\u3059\u308b\u3068\u304d\u3001\u3069\u3093\u306a\u8a00\u8449\u3092\u4f7f\u3063\u3066\u3044\u307e\u3059\u304b\uff1f<\/p>\n

\u30fb\u88fd\u54c1\u3092\u6b21\u56de\u3082\u8cfc\u5165\u3059\u308b\u610f\u5fd7\u304c\u3069\u306e\u7a0b\u5ea6\u3042\u308a\u307e\u3059\u304b\uff1f
\n\u30fb\u53cb\u4eba\u3001\u540c\u50da\u306b\u88fd\u54c1\u3092\u304a\u3059\u3059\u3081\u3059\u308b\u53ef\u80fd\u6027\u304c\u3069\u306e\u7a0b\u5ea6\u3042\u308a\u307e\u3059\u304b\uff1f
\n\u30fb\u88fd\u54c1\u3092\u4ed6\u793e\u30d6\u30e9\u30f3\u30c9\u306b\u5207\u308a\u66ff\u3048\u308b\u3053\u3068\u306b\u3069\u306e\u7a0b\u5ea6\u305f\u3081\u3089\u3044\u3092\u611f\u3058\u307e\u3059\u304b\uff1f<\/strong><\/p>\n

\u306a\u3069\u306a\u3069\u3001\u69d8\u3005\u306a\u8cea\u554f\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u304c\u2026<\/p>\n

\u30ed\u30a4\u30e4\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u7b2c\u4e00\u4eba\u8005\u30d5\u30ec\u30c3\u30c9\u30fb\u30e9\u30a4\u30af\u30d8\u30eb\u30c9\u306b\u3088\u308b\u3068\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3068\u6700\u3082\u76f8\u95a2\u6027\u304c\u9ad8\u3044\u306e\u306f\u300c\u4ed6\u8005\u306b\u304a\u3059\u3059\u3081\u3059\u308b\u53ef\u80fd\u6027<\/strong>\u300d\u3060\u305d\u3046\u3067\u3059\u3002
\n\u3053\u306e\u8aac\u3092\u5143\u306b\u4f5c\u3089\u308c\u305f\u306e\u304cNPS®<\/sup>\uff08\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\uff09<\/strong>\u3067\u3059\u3002<\/p>\n

Juicer\u3067\u306f\u3053\u306e\u305f\u3073\u3001\u3053\u306eNPS\u00ae\u3092\u7c21\u5358\u306b\u6e2c\u5b9a\u3067\u304d\u308b\u6a5f\u80fd\u3092\u30ea\u30ea\u30fc\u30b9<\/strong>\u81f4\u3057\u307e\u3057\u305f\uff01<\/p>\n

 <\/p>\n

NPS\u00ae\uff08\u30cd\u30c3\u30c8\u30fb\u30d7\u30ed\u30e2\u30fc\u30bf\u30fc\u30fb\u30b9\u30b3\u30a2\uff09\u3068\u306f\uff1f<\/h2>\n

NPS\u00ae\u3068\u306f\u300c\u30d6\u30e9\u30f3\u30c9X\u3092\u53cb\u4eba\u3084\u540c\u50da\u306b\u85a6\u3081\u308b\u53ef\u80fd\u6027\u306f\u3001\u3069\u306e\u304f\u3089\u3044\u3042\u308a\u307e\u3059\u304b\u300d<\/strong>\u3068\u3044\u3046\u7a76\u6975\u306e\u8cea\u554f\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u5024\u3092\u6e2c\u5b9a\u3059\u308b\u3082\u306e\u3067\u3059\u3002
\n\"nps\"
\n1. \u56de\u7b54\u8005\uff08\u9867\u5ba2\uff09\u306b\u3001\u8cea\u554f\u306b\u5bfe\u3057\u30660\u301c10\u306e11\u6bb5\u968e\u3067\u9078\u629e\u3057\u3066\u3082\u3089\u3046
\n2. \u7d50\u679c\u3092\u5143\u306b\u300c\u63a8\u5968\u8005\u300d\u300c\u4e2d\u7acb\u8005\u300d\u300c\u6279\u5224\u8005\u300d<\/strong>\u306e3\u30bf\u30a4\u30d7\u306b\u5206\u985e\u3059\u308b
\n3. \u300c\u63a8\u5968\u8005\u300d\u306e\u5b58\u5728\u7387\uff08\uff05\uff09\u304b\u3089\u300c\u6279\u5224\u8005\u300d\u306e\u5b58\u5728\u7387\uff08\uff05\uff09\u3092\u5f15\u3044\u3066\u3001NPS\u00ae\u3092\u7b97\u51fa\u3059\u308b<\/p>\n

\u3068\u3044\u3046\u624b\u6cd5\u3067\u7b97\u51fa\u3055\u308c\u307e\u3059\u3002<\/p>\n

 <\/p>\n

Juicer\u306eNPS\u00ae\u6a5f\u80fd\u3068\u306f<\/h2>\n

Juicer\u306eNPS\u00ae\u6a5f\u80fd\u3092\u4f7f\u3048\u3070\u3001\u4e0a\u8a18\u306e\u8cea\u554f\u306b\u56de\u7b54\u3057\u3066\u3082\u3089\u3046\u305f\u3081\u306e\u30d5\u30a9\u30fc\u30e0\u3092\u7c21\u5358\u306b\u5b9f\u88c5\u3067\u304d\u307e\u3059\u3002\u3057\u304b\u3082\u3001Juicer\u306b\u3054\u767b\u9332\u6e08\u307f\u306e\u304a\u5ba2\u69d8\u3067\u3042\u308c\u3070\u3001\u7121\u6599\u3067\u304a\u4f7f\u3044\u3044\u305f\u3060\u3051\u307e\u3059\u3002
\n\"nps_2\"
\n\u2191 Juicer NPS\u00ae\u6a5f\u80fd\u300c\u73fe\u5728\u306eNPS\u5024\u300d\u753b\u9762<\/span><\/p>\n

1\u5206\u7a0b\u5ea6\u306e\u7c21\u5358\u306a\u8a2d\u5b9a\u3092\u3059\u308b\u3060\u3051\u3067\u3001\u3042\u306a\u305f\u306e\u30b5\u30a4\u30c8\u306b\u56de\u7b54\u7528\u30d5\u30a9\u30fc\u30e0\u3092\u5b9f\u88c5\u3067\u304d\u307e\u3059\u3002
\n\"nps_setting\"
\n\u2191 Juicer NPS\u00ae\u6a5f\u80fd\u300c\u8a2d\u554f\u8a2d\u5b9a\u300d\u753b\u9762<\/span><\/p>\n

\u753b\u9762\u306e\u4e0b\u90e8\u304b\u3089\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3067\u51fa\u73fe\u3059\u308b\u30c7\u30b6\u30a4\u30f3\u306a\u306e\u3067\u3001\u30b5\u30a4\u30c8\u306e\u65e2\u5b58\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u90aa\u9b54\u3057\u307e\u305b\u3093\u3002\uff08\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u30b5\u30a4\u30c8\u306b\u3082\u5b9f\u88c5\u53ef\u80fd\u3067\u3059\uff09
\n\"nps_demo\"
\n\u2191 Juicer NPS\u00ae\u6a5f\u80fd \u30b5\u30a4\u30c8\u5b9f\u88c5\u6642\u30b5\u30f3\u30d7\u30eb<\/span><\/p>\n

\u96c6\u307e\u3063\u305f\u56de\u7b54\u306f\u3001\u7ba1\u7406\u753b\u9762\u304b\u3089\u7c21\u5358\u306b\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002
\n\"nps_1\"
\n\u2191 Juicer NPS\u00ae\u6a5f\u80fd\u300c\u73fe\u5728\u306eNPS\u5024\u300d\u753b\u9762<\/span><\/p>\n

\u73fe\u5728\u306eNPS\u00ae\u304c\u4f55\u70b9\u304b\u306f\u3082\u3061\u308d\u3093\u3001\u56de\u7b54\u8005\u304c\u3069\u306e\u3088\u3046\u306b\u5206\u5e03\u3057\u3066\u3044\u308b\u304b\u3082\u5206\u6790\u3057\u307e\u3057\u3087\u3046\u3002\u7e26\u8ef8\u306b\u300c\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7d4c\u9a13\u300d\u3001\u6a2a\u8ef8\u306b\u300cNPS\u00ae\u300d\u3092\u53d6\u308b\u3068\u3001\u9867\u5ba2\u30926\u30bb\u30b0\u30e1\u30f3\u30c8\u306b\u5206\u985e\u3067\u304d\u307e\u3059\u3002
\n\"nps_segment\"
\n\u6700\u3082\u7372\u5f97\u3059\u3079\u304d\u306f\u3082\u3061\u308d\u3093\u300c\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u300d\u3067\u3001\u3053\u306e\u30bb\u30b0\u30e1\u30f3\u30c8\u306b\u3088\u308a\u591a\u304f\u306e\u9867\u5ba2\u304c\u96c6\u307e\u308b\u3088\u3046\u306b\u3001\u305d\u3057\u3066\u9006\u306b\u300c\u53cd\u9006\u8005\u300d\u306f\u3067\u304d\u308b\u3060\u3051\u5c11\u306a\u304f\u306a\u308b\u3088\u3046\u306b\u52aa\u529b\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n

\u3055\u3089\u306b\u3001\u3053\u306e\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c8\u3067\u306f\u3001\u901a\u5e38\u898b\u843d\u3068\u3055\u308c\u304c\u3061\u306a\u300c\u4ed5\u65b9\u306a\u304f\u4f7f\u3063\u3066\u3044\u308b\u9867\u5ba2\u300d\u300c\u30a8\u30d0\u30f3\u30b8\u30a7\u30ea\u30b9\u30c8\u300d<\/strong>\u304c\u53ef\u8996\u5316\u3055\u308c\u308b\u3053\u3068\u3082\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n

\u300c\u4ed5\u65b9\u306a\u304f\u4f7f\u3063\u3066\u3044\u308b\u9867\u5ba2\u300d<\/strong>\u306f\u3001\u300c\u4ed6\u793e\u3078\u306e\u30b9\u30a4\u30c3\u30c1\u30f3\u30b0\u30b3\u30b9\u30c8\u304c\u9ad8\u3044\u304b\u3089\u300d\u300c\u7279\u306b\u3053\u3060\u308f\u308a\u304c\u306a\u3044\u304b\u3089\u300d\u4f7f\u3063\u3066\u3044\u308b\u53ef\u80fd\u6027\u306e\u3042\u308b\u5c64\u3067\u3059\u3002\u3053\u306e\u30bb\u30b0\u30e1\u30f3\u30c8\u306f\u4f01\u696d\u306b\u5bfe\u3057\u3066\u4e0d\u4fe1\u611f\u3092\u62b1\u3044\u3066\u3044\u308b\u53ef\u80fd\u6027\u3082\u3042\u308b\u305f\u3081\u3001\u30a2\u30d7\u30ed\u30fc\u30c1\u306e\u969b\u306b\u306f\u6ce8\u610f\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n

\u9006\u306b\u300c\u30a8\u30d0\u30f3\u30b8\u30a7\u30ea\u30b9\u30c8\u300d<\/strong>\u306f\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306f\u9ad8\u3044\u304c\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3057\u306b\u304f\u3044\u30bb\u30b0\u30e1\u30f3\u30c8\u3067\u3059\u3002\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3057\u306a\u3044\u7406\u7531\u3068\u3057\u3066\u300c\u5546\u54c1\u5358\u4fa1\u304c\u9ad8\u3044\u300d\u300c\u60c5\u5831\u53ce\u96c6\u306e\u6642\u9593\u304c\u306a\u3044\u300d\u306a\u3069\u304c\u8003\u3048\u3089\u308c\u308b\u305f\u3081\u3001\u65b0\u5546\u54c1\u306a\u3069\u306e\u6709\u76ca\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u300c\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u300d\u306b\u5f15\u304d\u4e0a\u3052\u308b\u52aa\u529b\u3092\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n

 <\/p>\n

NPS\u00ae\u304c\u6709\u7528\u306a\u7406\u7531<\/h2>\n

1. \u9867\u5ba2\u306e\u672c\u97f3\u3092\u6349\u3048\u3089\u308c\u308b<\/h3>\n

\u300c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u6e80\u8db3\u3057\u3066\u3044\u307e\u3059\u304b\uff1f\u300d\u3068\u805e\u304b\u308c\u3066\u3082\u3001\u300c\u3044\u3044\u3048\u3001\u6e80\u8db3\u3057\u3066\u3044\u307e\u305b\u3093\u300d\u3068\u306f\u7b54\u3048\u306b\u304f\u3044\u3082\u306e\u3067\u3059\u3002
\nNPS\u00ae\u306f\u3001\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3068\u76f8\u95a2\u304c\u3042\u308b\u3053\u3068\u304c\u8a3c\u660e\u3055\u308c\u305f\u6307\u6a19\u306a\u306e\u3067\u3001\u3069\u3046\u3059\u308c\u3070\u9867\u5ba2\u306e\u672c\u97f3\u3092\u5f15\u304d\u51fa\u305b\u308b\u306e\u304b\u3068\u3044\u3046\u3053\u3068\u306b\u982d\u3092\u60a9\u307e\u305b\u305a\u306b\u6e08\u307f\u307e\u3059\u3002<\/p>\n

2. \u9867\u5ba2\u306b\u8ca0\u62c5\u3092\u304b\u3051\u306a\u3044<\/h3>\n

\u9867\u5ba2\u306b\u304a\u9858\u3044\u3059\u308b\u306e\u306f\u305f\u3063\u305f\u4e00\u3064\u306e\u8a2d\u554f\u3078\u306e\u56de\u7b54\u3060\u3051\u306a\u306e\u3067\u3001NPS\u00ae\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u304b\u3048\u3063\u3066\u30b5\u30a4\u30c8\u306e\u5229\u7528\u6e80\u8db3\u5ea6\u304c\u4e0b\u304c\u3063\u3066\u3057\u307e\u3046\u3001\u3068\u3044\u3046\u3053\u3068\u304c\u907f\u3051\u3089\u308c\u307e\u3059\u3002<\/p>\n

3. \u4ed6\u793e\u3068\u6bd4\u8f03\u3067\u304d\u308b<\/h3>\n

\u4e16\u754c\u7684\u306b\u8a8d\u77e5\u3055\u308c\u305f\u6307\u6a19\u306a\u306e\u3067\u3001NPS\u00ae\u3092\u516c\u958b\u3057\u3066\u3044\u308b\u4ed6\u306e\u4f01\u696d\u3068\u81ea\u5206\u306e\u30b9\u30b3\u30a2\u3092\u6bd4\u8f03\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u7af6\u5408\u4ed6\u793e\u306e\u30b9\u30b3\u30a2\u3092\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u3057\u305f\u308a\u3001\u30b9\u30b3\u30a2\u306e\u9ad8\u3044\u4f01\u696d\u306e\u53d6\u308a\u7d44\u307f\u3092\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u306f\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n

\u305f\u3063\u305f\u4e00\u3064\u306e\u8a2d\u554f\u3067\u9867\u5ba2\u306e\u58f0\u3092\u53ce\u96c6\u3067\u304d\u308bNPS\u00ae\u6a5f\u80fd\u3002\u307e\u305a\u306f\u3001\u3042\u306a\u305f\u306e\u30b5\u30a4\u30c8\u306e\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001\u6e2c\u3063\u3066\u307f\u307e\u305b\u3093\u304b\uff1f<\/p>\n

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