Privacy Policy

Privacy Policy

PLAN-B Co., Ltd. (“PLAN-B”) sincerely recognizes the importance of personal information in terms of providing its services including marketing services. When handling personal information in the course of business, PLAN-B will consolidate its organizational structure and strive to protect personal information appropriately, thereby meeting the expectations and confidence for PLAN-B.

Compliance with Laws and Regulations

PLAN-B will comply with the guidelines and other regulations set forth by the government concerning personal information and will strive to protect personal information appropriately.

Acquisition, Use and Provision of Personal Information

PLAN-B will define the purpose of use of personal information within the scope of its business activities, and will acquire, use, and provide personal information fairly and appropriately to the extent necessary to achieve the purpose of use. PLAN-B will take measures to prevent the use of the acquired personal information for any purpose other than the intended use.

Appropriate Management of Personal Information

PLAN-B fully recognizes the dangers of unauthorized access, loss, destruction, falsification, and divulgement of personal information handled by PLAN-B, and implements reasonable measures for the safety of the personal information. In the event of any problem, PLAN-B will make appropriate corrections.

Continuous Improvement

PLAN-B will consolidate management rules and management systems relating to the protection of personal information and PLAN-B and its employees will thoroughly implement them. At the same time, we will regularly review them to make continuous improvements.

Response to Inquiries

PLAN-B will appropriately respond to inquiries from the person for the disclosure, amendment, ceasing of use and complaint consultation regarding the personal information handled by PLAN-B.

Established on October 8, 2013
Amended on October 19, 2017

PLAN-B Co., Ltd.
Representative Director
Masanori Toriimoto

Contact Information Regarding the Protection of Personal Information
Complaints and Consultation Desk of PLAN-B Co., Ltd.
TEL: 06-6578-5558 / FAX: 06-6578-5568

Personal Information Handled by PLAN-B

PLAN-B engages to appropriately protect personal information in accordance with this Privacy Policy. In connection with the personal information that PLAN-B have acquired or retained for business use, PLAN-B hereby informs you as follows:

01. Name of Business Operator Handling Personal Information

PLAN-B Co., Ltd.
28-3, Shim-machi 1-chome, Nishi-ku, Osaka-shi, Osaka 550-0013, Japan

02. Purpose of Use of Personal Information

The purpose of use of personal information handled by PLAN-B for its business activities shall be as follows:

(i) Purpose of Use of Personal Information Acquired Directly in Writing

Type of personal information Purpose of use Classification
Business partners’ information To provide information on PLAN-B’s operation, communicate for business purposes, and announce information. Disclosed
Customer information To communicate with customers in order to provide the services they prefer, and manage after-care services provided to customers;
to identify the users when they login;
to distribute information through e-mail newsletter or other media;
to provide the PLAN-B’s services through website that PLAN-B offer;
to respond to inquiries of customers; and
to prepare statistical data and to use as a material for development of PLAN-B’s new service, upon processing the information in order not to identify the relevant individuals.
Disclosed
Inquiry information To access and communicate the person by correspondence, facsimile, e-mail, telephone or verbal inquiries. Disclosed

Otherwise, the purpose of use shall be as specified in writing separately.

(ii) Purpose of Use of Personal Information Acquired Other Than Directly in Writing

Type of personal information Purpose of use Classification
Personal information acquired through the entrusted business To perform the entrusted work and to fulfill its agreement. Not-disclosed

03. Contact for Personal Information Contact

Contact number for complaints regarding the handling of personal information
TEL: 06-6578-5558 / FAX: 06-6578-5568
Contact number for requests to disclose personal information, etc.
TEL: 06-6578-5558 / FAX: 06-6578-5568

04. Name of the Authorized Personal Information Protection Organization to Which PLAN-B Belongs and Contact Information for Resolution of Complaint

Not applicable.

05. Procedures for Disclosure.

In the case where a person made a request of disclosure (or notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, deletion of use, or suspension of provision to a third party) as to its personal information subject to disclosure, PLAN-B shall respond, correct, add or delete information, suspend use, or delete the personal information within a reasonable period of time and scope after confirming that the request was submitted by the person or its agent qualified for filing the request. Please note, however, that as a result of suspension of use or deletion of some or all of the information upon such a request, we may not be able to provide our services in accordance with the demand of the person. (Please further note that the information possessed by PLAN-B in accordance with relevant laws and regulations may not be subject to a request for suspension of use or deletion of such information.)

Method to Request Disclosure, and Contact for Disclosure

PLAN-B shall accept the requests for disclosure of the personal information subject to disclosure by the following methods. (Please note that a request for disclosure that does not follow the following method may not be accepted.)

Procedure

Please fill in the prescribed “Request Form for Disclosure” and send it to the contact desk below enclosed with the necessary documents. (The mailing fee shall be borne by the person filing the request.) PLAN-B will respond by delivering a document after confirming that the request is filed by the qualified person (or its agent) in accordance with the following methods.

Application Method

Fill in the required information in the prescribed “Request Form for Disclosure” and send it to the contact desk enclosed with the identification documents or, in the case of filing by an agent, the proxy documents. (No commission is charged for the filing of request.)

Identity Confirmation Method

(For a request filed by the person himself/herself) A copy of one of the official certificates of the person, such as the driver’s license and the health insurance certificate.
(For a request filed by the agent) A copy of the official certificates of the agent, such as the driver’s license and the health insurance certificate, and the power of attorney issued by the person.
* Please black out the confidential information, such as domicile of origin, in the copies of official certificates filed for request of disclosure.

06. Use of Cookies or Similar Technologies by Third-Party Enterprises

PLAN-B and third-party companies, such as PLAN-B’s partners, may send cookies or similar technologies to users’ browsers through web services operated by PLAN-B or web sites using such services. If the browser is configured to accept cookies or similar technologies, the cookies or similar technologies associate the browsing history and other such information. PLAN-B will use such attribute information only within the scope of the intended purpose of use set forth in this Privacy Policy. PLAN-B may provide cookies or similar technologies and related information to third-party companies in accordance with the “Provision of Personal Information to Third Parties” mentioned below.
The use of cookies or similar technologies by the third-party companies is subject to the privacy policy of the third-party companies. The major third-party companies and their privacy policies, which may be relevant, are listed below. For details, please refer to the website of each company.

07. Provision of Personal Information to Third Parties

PLAN-B will not generally disclose or provide the personal information that PLAN-B acquires to the third parties. However, PLAN-B may exceptionally disclose or provide the personal information to the third parties in any of the following cases, where PLAN-B will impose on the relevant third parties the duty for appropriate management of the personal information equivalent to the duty PLAN-B assumes:

  1. (i) PLAN-B obtains a consent of the principal;
  2. (ii) the work of handling personal information is entrusted, in whole or in part, to any third party to the extent necessary for PLAN-B to achieve the purpose of use;
  3. (iii) PLAN-B utilizes the personal information with specific companies or entities and PLAN-B informed the principal of, or disclosed, the purpose of use and the fact that the information will be so utilized;
  4. (iv) the personal information is required to be provided or disclosed to any third party under any applicable law or regulation; and
  5. (v) the personal information is requested to be provided or disclosed by a governmental body or local government in order to avoid the dangers to life, body or property of the third parties.

Inquiry Desk

Contact Information
Administrator for Personal Information Protection: Koichi Enomoto
Address: 28-3, Shim-machi 1-chome, Nishi-ku, Osaka-shi, Osaka 550-0013, Japan
TEL: 06-6578-5558
FAX: 06-6578-5568
E-mail: adm@plan-b.co.jp